Juya77 Terms & Conditions – A Complete Guide for Members

Juya77 (hereinafter referred to as the "Platform", "we", or "juya77") is an online betting and gaming service provider. By accessing juya77.com or the mobile app, you (the member) automatically agree to be bound by these Terms & Conditions.

This agreement governs the entire legal relationship between you and juya77. Opening an account, placing bets, making deposits, withdrawing funds, and claiming any bonus — all of these fall under these Terms & Conditions.

Juya77 reserves the right to amend these Terms & Conditions at any time without prior notice. Continued use of the platform after any changes are published will be considered acceptance of the updated terms.

To register on juya77, you must meet the following eligibility requirements:

• You must be at least 18 years must be.
• You are not a resident of any country or region where online betting is strictly prohibited.
• You must provide accurate and complete information at the time of registration.
• Only one account per identity is allowed.
• Do not operate an account on behalf of someone else or using another person's funds.

If any false or misleading information is found in the details provided at registration, juya77 reserves the right to close that account at any time. If multiple individuals from the same household operate accounts from the same device or IP address, additional verification may be required.

As part of KYC (Know Your Customer) verification, juya77 may request identity documents, proof of address, or other supporting documents at any time. Failure to provide the required documents promptly may result in temporary account suspension.

The following rules apply when placing bets on juya77:

• Once a bet is confirmed, it cannot be cancelled or modified.
• If odds change due to a technical issue before an event begins, juya77 reserves the right to void the affected bet.
• Juya77 reserves the right to void bets placed at incorrect or irregular odds.
• If an event is cancelled or abandoned, the stake for that bet will be refunded.
• In the event of a disconnection during live betting, the bet will be settled at the last confirmed odds.

Juya77 offers betting on cricket, football, kabaddi, tennis, basketball, and more. Each sport may have its own specific rules, which are detailed in the relevant section.

Any bet identified as being connected to match-fixing or any form of fraudulent activity will result in the funds being forfeited and the account permanently closed. juya77 reserves the right to report such activity to the relevant authorities.

Juya77 supports transactions via popular mobile banking methods in Bangladesh, including bKash, Nagad, Rocket, and Upay. All payments are processed in Bangladeshi Taka (BDT).

• Minimum deposit amount: ৳300
• Minimum Withdrawal Amount: ৳500
• Withdrawal processing time: typically 3–30 minutes.
• Deposits and withdrawals may only be made using a payment account registered in your name.
• Receiving or sending payments through a third party is strictly prohibited.

KYC verification must be completed before any withdrawal can be processed. Unverified documents may cause delays. juya77 reserves the right to freeze transactions and conduct investigations in cases of suspected money laundering or suspicious activity.

Any funds credited incorrectly due to a technical error may be reclaimed by juya77. The member will be notified in such cases.

Juya77 offers a range of bonuses and promotions. Each offer has its own specific terms, which are detailed on the respective offer page.

The general rules applicable to all bonuses are:

• The welcome bonus is available to new members one time only.
• For each bonus, the Wagering Requirement — typically requiring you to wager 10 to 30 times the bonus amount.
• There is a set time limit for completing wagering requirements. If the conditions are not met within that period, the bonus will be forfeited.
• Bonus funds may not be available for use across all bet types and markets.
• Juya77 reserves the right to cancel or modify any promotion at any time.
• If unusual betting patterns are detected in connection with bonus abuse, the bonus may be cancelled.

Juya77 believes betting is entertainment, not an addiction. We are committed to promoting responsible betting and offer the following tools on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set your own daily betting limits.
• Cooling-Off Period: Take a break from betting for a set period of time.
• Self-Exclusion: Suspend your account permanently or for a set period of time.
• Reality Check: Review your betting time and activity at regular intervals.

Juya77 is strictly prohibited for anyone under the age of 18. Protecting minors from betting is one of juya77's highest priorities.

If you feel that betting is having a negative impact on your daily life, please reach out to us at support@juya77.com. Our support team is here to help.

Juya77 may temporarily suspend or permanently close your account for the following reasons:

• Registering with false or misleading information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial activity.
• Harassment or abusive behaviour toward other members.
• Failure to provide documents requested for KYC verification.
• Security breaches or attempted hacking.

Members may request account closure at any time. Any remaining balance will be withdrawn before the account is closed. Please note that if an ongoing investigation is in progress, the process may be delayed.

Juya77 takes member complaints very seriously. For any dispute or complaint, please follow the process outlined below:

• Please contact us first via live chat or at support@juya77.com.
• Juya77 will provide an initial response within 48 hours of receiving a complaint.
• For complex issues, we will aim to provide a resolution within 7 business days.
• Any dispute regarding the outcome of a bet must be raised within 72 hours of the event concluding.

Juya77's decision shall be considered final; however, we are committed to resolving every complaint through a fair and transparent process.

Juya77 will not be held liable for the following:

• Losses resulting from internet disconnection or technical faults.
• Issues caused by third-party services.
• Losses resulting from a member's own negligence or password theft.
• Service disruptions caused by force majeure events (natural disasters, war, government restrictions).

Juya77 is committed to maintaining service quality; however, technical issues may occasionally cause temporary disruptions. In such cases, we will work to restore the service as quickly as possible.

These Terms and Conditions are governed by international online gaming laws and the regulations of juya77's licensing authority. In the event of any dispute, resolution through arbitration will be the preferred course of action.

Users are responsible for complying with the laws applicable in their own country. Any member who accesses juya77 from a country where online betting is prohibited does so at their own legal risk.